AI chatbots, short for “artificial intelligence chatbots,” are thriving and how. Be it ChatGPT, Google Bard or any other chatbot, they tend to make our lives easier and can be used for a variety of purposes. And now you can create your own AI chatbot.
An AI chatbot is a computer program or software application that uses artificial intelligence techniques to simulate human conversation through text/speech interactions. Their design enables them to understand and respond to user inputs, whether in the form of written text or spoken language, in a way that resembles natural human conversation.
They are used for a variety of purposes, such as customer service, information retrieval, and even entertainment. The primary goal of an AI chatbot is to provide helpful and relevant information, answer questions, assist with tasks, and engage in meaningful conversations with users.
Now, creating your own AI chatbot might seem like a daunting task, but with the right tools and guidance, it can be a rewarding endeavour.
If you’re considering creating your own chatbot or are just curious about how this can be done, look no further. This article gives you all the information you need to get started on creating your own AI chatbot online.
Benefits of Creating Your Own AI Chatbot
Creating your own AI chatbot can offer numerous benefits for businesses and individuals alike. Whether you are a small business owner looking to enhance customer service or an individual seeking to add a personalised touch to your website, here are some of the key benefits of creating your own chatbot:
- Customised Integration. By creating your own chatbot, you can seamlessly integrate it into your existing systems and platforms. Whether it’s integrating with your website, mobile app, or social media channels, having a custom AI chatbot ensures cohesive user experience. It streamlines processes, improves efficiency, and enhances overall customer satisfaction.
- Improved Customer Service. One of the primary benefits of having your own AI chatbot is the ability to provide efficient and personalized customer service. Chatbots can handle customer inquiries, assist with product recommendations, and provide instant support, leading to a faster resolution of issues. By automating these tasks, your customer service team can focus on more complex queries, resulting in enhanced customer satisfaction and loyalty.
- 24/7 Availability. Unlike human agents, chatbots ensure round-the-clock availability and can operate 24/7 without the need for breaks or rest. This ensures that customers can receive assistance or information at any time, regardless of time zones or working hours.
Best AI Chatbot Tools in 2023
We have discussed what AI chatbots do and their benefits.
Let’s now talk about the top 3 tools to build your own AI chatbot. All of these tools:
- Are easy to use and get started with
- Are Affordable
- Work for multiple channels
- Integrate with the systems you use
1. Tidio
Tidio is a company with the aim of providing customer service solutions to businesses and is a mix of traditional and AI chatbots. Its chatbots work for email, websites, Instagram and Facebook Messenger while also easily integrating with platforms like WordPress, Shopify, Mailchimp and Hubspot.
It has a drag-and-drop editor for your chatbot which is easy to learn. It also offers over 35 pre-defined chatbot templates where you can setup custom greetings, recommend products and offer discounts. This can help businesses generate more leads and reduce cart abandonment.
Lyro, Tidio’s new AI-powered Chatbot, is uses Claude and has to be trained trained on a set of FAQs. Once trained, it can adequately answer customer questions.
Tidio offers a combination of a functional AI FAQ chatbot along with a competent chatbot builder. A great option for you to check out.
Pricing:
Tidio offers a free plan with upto 50 chatbot conversations and 50 AI chatbot conversations per month.
The Chatbot plan offers upto 2,000 chatbot conversations and 50 AI chatbot conversations at 29 USD per month.
For further requirements, you can request Tidio for a quote.
2. Botsonic
Botsonic is the all new no-code AI chatbot builder from Writesonic, one of the best AI writing tools ever. It allows you to custom train ChatGPT on your personal data and create a customer support chatbot for your website!
Botsonic doesn’t require you to upload a specific set of data for training, so you can basically use FAQs, support documents or even web links to train your GPT-powered chatbot. Its ability to handle queries is heavily dependent on how updated the training data is.
Botsonic also allows you personalise how the chatbot appears, the language to be used, and what data to collect from the customers.
While Botsonic is the most AI-forward tool, it has its shortcomings. for example, it does not integrate with Shopify, Hubspot or anywhere else. That being said, it is a cutting-edge tool leading how AI-powered chatbots would look like in the future.
Pricing:
One Botsonic bot is free as part of Writesonic, while Botsonic is otherwise included in the Writesonic business plan for ~19 USD per month.
3. Chatfuel
Chatfuel is another easy-to-use chatbot builder with a very simple setup process. It is best suited for Instagram, Facebook Messenger and WhatsApp while it can be embedded on your website too.
Chatfuel offers a lot of pre-made templates that are general and can be applied across industries. The chatbot can be set up in minutes, all you have to do is connect it to your social account and create automatic responses for common keywords.
ChatfuelAI, Chatfuel’s A-powered chatbot that uses GPT-4, works on Telegram, Instagram and Facebook Messenger. You can set up your bot in no time.
All you have to do is provide your website links and set a goal. Then test your bot and make corrections in prompt if needed!
Pricing:
Chatfuel is free for up to 50 contacts, while the paid plans with more contacts and features start from 15 USD per month.
Conclusion
AI powered chatbots are immensely beneficial for individuals and businesses looking to offer excellent support and increase their sales. They will soon take over traditional chatbots.
While there are several traditional chatbots available online, these tools are some of the only ones advancing towards introducing AI into chatbot services. Do check them out!
